DefinitionCharge
De/ReDevice removed from 1 vehicle, and installed on another, at the same site at the same time.RM180
Service CallEngineer visits to check and repair an issue.RM100
Removal (Track & Camera)Remove device and leave with customer. The customer is responsible for the return.RM180
Out of Hours SurchargeExtra charge for jobs completed on weekends.RM150.00
Non-Return Fee (Device)The device has been placed on Perm Stop and has not been returned within 60 days.RM380
Admin feeFee for initial device setup.RM55
Non-Return Fee for hardware other than the device depends on the hardware installedRM1015-RM3480 per vehicle
Returned DD ChargeCharge for a missed Direct Debit payment.RM5.00
No ShowNon-attendance or cancellation of an appointment with less than 24 hours’ notice.RM200

These charges are the minimum amounts only. Any custom/bespoke installation may incur an increased charge depending upon requirements.