Charges

	Definition	Charge
De/Re	Device removed from 1 vehicle, and installed on another, at the same site at the same time.	RM180
Service Call	Engineer visits to check and repair an issue.	RM100
Removal (Track & Camera)	Remove device and leave with customer. The customer is responsible for the return.	RM180
Out of Hours Surcharge	Extra charge for jobs completed on weekends.	RM150.00
Non-Return Fee (Device)	The device has been placed on Perm Stop and has not been returned within 60 days.	RM380
Admin fee	Fee for initial device setup.	RM55
Non-Return Fee for hardware other than the device depends on the hardware installed		RM1015-RM3480 per vehicle
Returned DD Charge	Charge for a missed Direct Debit payment.	RM5.00
No Show	Non-attendance or cancellation of an appointment with less than 24 hours’ notice.	RM200

These charges are the minimum amounts only. Any custom/bespoke installation may incur an increased charge depending upon requirements.