United Kingdom - English
United States - English
Ireland - English
Netherlands - Dutch
France - French
Germany - German
Italy - Italian
Spain - Spanish
Belgium - Dutch
Portugal - Portuguese
Singapore - English
Malaysia - English
Australia - English
New Zealand - English| Definition | Charge | |
| No Show | Non-attendance or cancellation of an appointment with less than 24 hours’ notice. | $100.00 |
| De/Re | Device removed from 1 vehicle, and installed on another, at the same site at the same time. | $65.00 |
| Service Call | Engineer visits to check and repair an issue. | $50.00 |
| Removal (Track & Camera) | Remove device and leave with customer. The customer is responsible for the return. | $65.00 |
| Out of Hours Surcharge | Extra charge for jobs completed on weekends. | $50.00 |
| Non-Return Fee (Device) | The device has been placed on Perm Stop and has not been returned within 60 days. | $200.00 |
| Admin Fee | Fee for initial device setup. | $20.00 |
| Non-Return Fee for hardware other than the device depends on the hardware installed | $330-$1120 per vehicle |
These charges are the minimum amounts only. Any custom/bespoke installation may incur an increased charge depending upon requirements.